Voucher Redemption Procedures

We're looking forward to welcoming you to join us at York Cocoa Works and sharing our love of chocolate with you. We have a range of activities, workshops and training courses available for you to choose from.

Where specified your voucher is valid to be redeemed for a time and date for the workshop it was purchased for. Experience vouchers may be used in full or part payment to a workshop of your choice. 

Why not bring someone with you to join in the chocolate making fun? We're happy to welcome a 2nd workshop participant to join you, additional places may be booked when making your reservation. 

Find your chocolate activity

Discover which chocolate workshop or activity you would like to use your voucher to join us on. Explore our forthcoming program of events using the links below and decide which event you would like to attend. 

Redeeming your voucher

1 - Once you have chosen the name, date and time of the activity you wish to join us on you can make your reservation directly online using the links to our booking system above.

2 - Please use your unique voucher code when prompted at checkout in the box marked "Promo Code".

3 - During the booking process you will be asked to share with us details about any special dietary requirements so we can ensure you get to enjoy the most from your visit. 

Should you have any difficulties completing your booking or would like to transfer your voucher to another activity or experience please email Events@yorkcocoahouse.co.uk 



Vouchers may not be redeemed for monetary value. 

We do not issue our gift vouchers with an expiry date, however vouchers not redeemed after 12 months may incur additional charges to redeem where workshop prices have been amended. 

Once redeemed against a scheduled program our general terms and conditions for cancellations apply. See workshop details for further information.  

Recipients of gift vouchers from third parties should use the links provided with your gift voucher.