CANCELLATION POLICY:

• Your booking will be refunded if cancelled at least 2 days before the event.

NOTE ABOUT DIETARY REQUIREMENTS:

• At York Cocoa Works looking after our chocolate loving guests is one of our most important priorities. We believe the chocolate industry should be open and transparent so our guests can make informed choices. We therefore want to ensure that we are able to cater for all of our visitors, whatever their needs. This workshop is accessible to most dietary requirements but we appreciate you sharing any details of specific needs that you or participants in your party have when booking.
  
  For more information about how we cater for Allergies and Special Dietary Requirements please visit: https://l.ead.me/YCWAllergies

CHECK IN DETAILS

• Arrive at the workshop desk at York Cocoa Works, 10 Castlegate, at least 5 to 10 minutes prior to your workshop.
  
  Please note, while our team will do their best to accommodate latecomers, it may not be possible after approximately 30 minutes when the making process has started.

BOOKING TERMS

• Children under the age of 12 must be accompanied by a participating adult.
  
  Please inform our team upon booking if there are any special dietary requirements or access requirements for your party.