Work for us

York Cocoa Works is a chocolate factory and visitor destination in York City Centre, celebrating the rich history of chocolate in York and continuing its legacy to bring chocolate innovation into the contemporary city. We pride ourselves on our chocolate events and workshops, making the world of chocolate accessible to everyone! 

If you are interested in working for us please send a copy of your CV with a covering letter.

Current Vacancies:

Chocolate Packaging & Dispatch Assistants 

Full and part time roles available - Competitive Salary

We are currently seeking Chocolate Packaging & Dispatch Assistants to help with the packing and dispatch of our chocolates. Full and part time roles are available and should you wish to progress to a supervisor role there is opportunity to do this once you have completed your training successfully.   

All the products at York Cocoa Works are made and packaged by hand so a keen eye for detail and ability to follow a packaging specification is key. This will suit anyone looking for flexible hours, particularly in the run up to Christmas.



Potential shift patterns: 7am – 3pm & 9.30am – 2pm. Some evening work may also be required during November & December.     

Full training will be given, basic knowledge of food hygiene would be advantageous. Although this is to primarily help with increased demand over the Christmas period there will also be opportunities after Christmas to assist with delivery of Valentines Day, Mother’s Day & Easter.   

Key roles and responsibilities:   

-  Stamping, labelling and product sealing. 

-  Packing and weighing of products such as hot chocolate, chocolate bars, truffles, chocolate pieces into different packaging formats and weight configurations. 

-  Gift hamper wrapping which will require a good eye for presentation as well as putting the final touches of ribbon and gift tag. 

-  Postal dispatch including setting up postage, packing and labelling. l  Completion of packing logs and packaging records.   

 We are looking for people who are passionate about chocolate, our journey and local independent business. You will be enthusiastic, hard working and a team player.    

What you’ll get in return:   

 -   Free drinks on shift 

 -   Staff discount on any York Cocoa Works products 

 -   Expert knowledge on the history of chocolate and the chocolate making process 

 -    Regular chocolate tasting!   

 To apply send a copy of your CV and cover letter to michelle@yorkcocoahouse.co.uk. We are accepting applications on going for this role.    


Chocolate Champions

Casual working - mix of hours and days available

We are currently seeking Chocolate Champions to help us deliver chocolate experiences and products on and off site on a casual basis.   

This will suit anyone looking for casual work on a semi regular basis to help us share our chocolately experiences and products at public and corporate events. 


  • The types of work we have on offer:   

- Chocolate Lollipop workshop support - working alongside our events team to deliver these workshops to large groups. 

- Chocolate Tour & Tasting Guide - you will be trained in how to deliver our Manufactory Tasting Journey around our chocolate factory on Castlegate and how to conduct a chocolate tasting. 

- Hot Chocolate Host - working alongside our sales team to host pop up hot chocolate shops off site. 

- Chocolate Shop Assistant - working alongside our sales team to help retail our chocolate products at off site events such as the York Food & Drink Festival and Christmas Markets. 

- Chocolate Packers - During our peak season at Christmas we always need a spare pair of hands to help package our chocolate gifts and hampers. Stamping, labelling, and gift wrapping is all done by hand so an eye for presentation is key!   

 We are looking for people who are passionate about chocolate, our journey and interacting with the public. You will be enthusiastic, articulate and be comfortable dealing with the general public.    

What you’ll get in return:   

 - Free drinks on shift 

 - Staff discount on any York Cocoa Works products 

 - Expert knowledge on the history of chocolate and the chocolate making process 

 - Regular chocolate tasting!   

 To apply send a copy of your CV and cover letter to michelle@yorkcocoahouse.co.uk.  We are accepting applications on going for this role.