The option to collect your chocolate order in person from us at the Cocoa House is free and available on all orders, we will endeavour to have your order ready for you within 24 hours of ordering, you will be notified when it is ready for you. With all orders made on line for collection we invite you to join us in the Cocoa House to enjoy one of our hot chocolates when you collect your order, please ensure you have your order number and confirmation of order available when you collect. If you find you are no longer able to collect your chocolate as planned you will be given the option to specify a postage address and pay for the additional postage so we can get your order to you as soon as possible.
We send our chocolate parcels out via Royal Mail to the postage address you specify when placing the order. The cost of postage and packaging is calculated based upon the weight of your chocolate order.
Chocolate Orders up to 1.36kg in weight postage and packaging is £3.50
Chocolate Orders between 1.36kg and 2.27kg in weight postage and packaging is £10.00
Chocolate Orders between 2.27kg and 10kg in weight postage and packaging is £20.00
For heavier, Cocoa bean and ingredient orders shipping will be calculated upon check out.
If you have any queries or issues receiving your on-line order please do not hesitate to contact the Cocoa House on 01904 675787 or E: firstname.lastname@example.org