For groups of less than 8 participants the easiest option is book a place on our publicly available program of workshops. This will give you maximum selection of available times.

If you would still like an exclusive booking then the cost for a minimum of 8 participants on your chosen activity will be applicable.

If you find your numbers drop below the minimum number we will give you a couple of options, we can move your booking to an open workshop or open up bookings on the workshop to invite additional participants to take part.

Absolutely!

Every occasion has a different chocolate celebration in mind, we're happy to help you build your own chocolate experience (within reason).

Pick your preferred main activity or workshop from those listed, when you select your preferred date and time you will be asked to pay a deposit, upon check out let us know a bit more about the other elements you would like to add onto your booking, add a chocolate tour, platter of cakes, hot chocolate, something sparkling. Let us know and we can share our menu and add on your preferred elements.

Don't worry, we understand plans and people can be difficult to pin down. At this stage we ask you to pay a deposit to reserve your preferred date and time in our diary, allowing you to make your plans and work out who's joining you.

We will ask for an update on numbers approximately 3 weeks before your workshop which you can do by visiting your booking portal or by emailing our team.

Your final balance will be based on who you've confirmed is coming at that stage.

Absolutely!

It's really important to us that we can welcome and look after all chocolate lovers, that's why we built an open and transparent chocolate factory!

Please check out our guidance on how we cater for Dietary Requirements and pass this detail on to your participants so they can have some peace of mind and inform us accordingly.

We kindly ask you to let us know if you have any dietary requirements in your party at least 48 hours ahead of your workshop so we can ensure they can be catered for.

You can share this information with us via the Booking Portal or via email.

This depends how far in advance your plans need to change.

We will do our best to accommodate tweaks in timings and numbers as much as possible. Please be aware that our weekend sessions do book up months in advance making amendments not always as flexible as we would like.

Cancellations made within 2 weeks of your booking are not eligible for refunds.

Please refer to our Group Bookings Terms and Conditions for more specific information.

If in doubt please do get in touch and we will endeavour to support you as best we can.