Frequently Asked Questions

No - Entry to our chocolate manufactory is completely free, you are welcome to join us at any time to see our chocolate being made and learn more about the making process.

We offer a range of chocolate workshops and activities that you can take part in and plan your own day of chocolate learning with us to suit your experience, availability and budget.

A booking is not necessary for our chocolate cafe, where you are able to craft your own chocolate treat at any time.

We offer advance reservations for all of our experiences to allow our visitors to plan their own visit and we can be ready to welcome you.

We recommend making a booking before you visit so we can fully cater for your party and ensure we have space to be able to welcome you.

We offer a range of activities for all ages, interests, duration and budget. We advise you to make a booking to avoid disappointment as we may not always have the capacity to accommodate you on the day.

We are a working chocolate manufactory at York Cocoa Works. When you visit us you will see the whole of our chocolate making process from the cocoa bean to the finished chocolate bars.

We are a small team and the chocolate making process has lots of stages, so we do have days that not all of our machinery is running or the team are working on special things or even having a day off.

All of our process is visible and you can learn more through the QR codes that bring the process to life as you visit the site.

Absolutely!

We strive to ensure all of our activities and workshops are accessible to all dietary requirements!

At York Cocoa Works looking after our chocolate loving guests is one of our most important priorities. We believe the chocolate industry should be open and transparent so our guests can make informed choices about what they enjoy. We therefore want to ensure that we are able to cater for all of our visitors, whatever their needs. 

The best way for us to be able to look after your needs is to make an advanced booking and to share the dietary requirements of your party. We will contact you if we need any further details for your group.

Sometimes with complex dietary requirements it is easier for us to speak directly with the visitor so can work out how to most effectively share a full chocolate experience. In this instance, please ask the participant to get in touch directly and we can cater for the rest.

We are based at York Cocoa Works - 10 Castlegate, York, YO1 9RG

If you know York well we are between the Jorvik Viking Centre and the York Dungeon and just along the road from Cliffords Tower and the York Castle Museum.

With an amazing chocolate history in York there are lots of chocolate and cocoa references around the city today. Please do not mistake us for the really big chocolate factory on the outskirts of the city. They are very busy creating thousands of well known chocolate bars and are not open for visitors!

We are a completely independent business and are very proud to be making chocolate from the cocoa bean to the finished chocolate bar.

Castlegate is open for access for Blue Badge holders who are able to park directly outside where necessary

The closest car park to us is Castle Car Park or St George's Field.

The easiest way to access the city centre is via the Park and Ride at York Designer Outlet - A64/A19 junction south of York YO19 4TA and get the Line 7 bus into York and get out at the York Dungeon just behind us.

York Cocoa Works is all on one single level and is fully accessible.

We offer tables at a range of heights for all of our chocolate making activities.

Please feel free to share specific details when booking or once a booking has been made regarding any particular needs or concerns you have so we can prepare for your visit and welcome you most effectively.

No. You can join us at any time to make a chocolate lollipop in our chocolate cafe, we just need to have a table available for you so in some instances there might be a short wait.

We offer reservations for up to 6 participants in our chocolate cafe each morning until lunch time if you would like to plan your visit and have a table reserved for you. Not everyone in your party needs to make a lollipop but by making a reservation it enables us to make the space available for your party.

Cocoa and Chocolate can be very harmful and even lethal to dogs, so we do advise that we are not always able to be a welcoming space for your canine friends.

Visitors are welcome to sit with dogs in our outside seating areas and in our publicly accessible spaces.

We welcome visitors and workshop participants with guide and service dogs on all of our experiences, please do contact our team in advance so they can ensure that you and your companion can be most effectively positioned and looked after.

Our Chocolate Bar Making workshops and Chocolate Masterclasses include samples to taste but do not include refreshments.

Our chocolate cafe is just next door and so you are welcome to purchase drinks to take in with you, however we would advise against strong tasting flavours so you can focus on the tasting experience of the workshop.

We offer a range of experiences for different price points and duration so you can create your program to suit your chocolate interests.

Our Manufactory Tasting Journey lasts approximately 45 minutes but can last longer depending upon questions. You are also welcome to add on further experiences like joining us for a hot chocolate or to craft your own chocolate treat following.

Our Chocolate Bar Making Workshop lasts just over an hour, you will then need to allow at least 20 minutes for your chocolate creation to set before it can be removed from the mould and packaged up to take home. You're welcome to come back later in the day or the following day if you prefer.

Our Chocolate Masterclass Program lasts usually around 2 hours 30 minutes to 3 hours. Participants are usually able to take their creations home at the end of the workshop, some classes require further stabilisation of your chocolate, so may need some setting time before they can be packaged. Please let your instructor know if you have a specific time when you are departing York that needs to be catered for.

Our Bean to Bar Chocolate Making Masterclass lasts about 4 hours in total.

Our Chocolate Lollipop and Treat Making Activities involve approximately 30g of chocolate.

Our Chocolate Bar Making Workshop involves about 160g of chocolate.

Our Chocolate Masterclass workshops involve approximately 500g of chocolate per participant.

However we can't always guarantee this is the volume that makes it home after all the taste testing, quality control and a bit of licking the spoon.

Yes! Absolutely!

We love welcome chocolate lovers of all ages on our chocolate workshops and have no minimum age requirement for any of our workshops.

We ask you to consider the age and attention span of your child and ensure they are supervised by a participating adult while they are with us. We are always available to help you find the right activity for your child.

Chocolate Lollipop Making is the easiest and most accessible activity. It is a self-led activity open for chocolate lovers of all ages.

Our Manufactory Tasting Journey involves an in-depth explanation of the chocolate making process, including the raw ingredients and parts of the process before it becomes chocolate. This is ideal for inquisitive minds and tastebuds.

Our Chocolate Bar Making Workshop is an hour in length and is a taught class that is ideal for all chocolate lovers to create their own chocolate bar however they want it to be. We have welcome enthusiastic chocolate makers as young as 3 who have independently navigated the making process with the help of their parent and our team. An infant ticket is available for parents who want to help their child to create a chocolate bar with them. We advise this for makers up to 5 years old to make a single bar between the parent and child.

Our Chocolate Masterclass does involve more hands on skills and in some instances hot pans and equipment with moving parts. Children are most welcome to join us, and we often find they make the best chocolate makers. Children's tickets and vouchers are available for all of our Masterclass workshops. We do ask that chocolate makers under 12 years old are accompanied by a participating adult, or a "supervising adult" who can enjoy a hot chocolate in our cafe while the workshop is taking place.

No!

We love welcome chocolate lovers of all ages on our chocolate workshops and have no minimum age requirement or skill for any of our workshops.

Ages 2 upwards -

We suggest making a Chocolate Lollipop or Crafting your own Chocolate Bar

Ages 5 upawards

Our Chocolate Bar Making Workshop is perfect for chocolate lovers of all ages.

Ages 8 upwards

Our Manufactory Tasting Tour is ideal for inquisitive taste buds.

Our Chocolate Masterclass is accessible for aspiring chocolate makers of all ages. Younger children are most welcome and sometimes make the best chocolate makers.

No previous chocolate experience is required for any of our workshops or Masterclasses.

We think the most important part of working with chocolate is having a love of it!

During your workshop our team will share with you more in-depth information, equipment, skills and guidance to help you create your finished chocolate masterpieces.

We welcome chocolate enthusiasts and during your workshop you will be invited to ask questions and learn more about areas that you are interested in, but it is not essential that you are an experienced expert to take part.

Yes! Welcome all chocolate lovers is one of our priorities.

York Cocoa Works is all on one single level. We have an accessible toilet and activity tables available.

We advise making a booking in advance and sharing any specific requirements with our team so we can ensure the space is arranged accordingly to be able to welcome you most effectively. Please do feel free to contact our team in advance if you would like to discuss any specific requirements or concerns and we would be happy to advise and accommodate further.

Would you like to participate in the workshop or are you joining us to give support to another participant?

Participants that need the assistance of a carer can utilise a free carers ticket by emailing our team once you have made your booking on events@yorkcocoahouse.co.uk

Carers who are attending to support another participant and would like to also take part in the workshop are offered a 50% discount on their own ticket when accompanying a full paying participant. Please contact our team on events@yorkcocoahouse.co.uk in advance of making your booking for your discount code.

Please note this function is only available and offered for bookings made directly through our website with York Cocoa Works, and is not applicable to bookings made via third party sites.

We welcome visitors and workshop participants with guide and service dogs on all of our experiences.

As Cocoa and Chocolate can be very harmful and even lethal to dogs, we ask that you advise us in advance so our team can ensure that you and your companion can be most effectively positioned and looked after.

No!

We will provide all necessary equipment, ingredients and have aprons available.

Please just bring yourselves and a love of chocolate!

Please be advised that you will be making things with liquid chocolate, you may wish to have loose hair tied up and avoid light colours or delicate fabrics.

Tickets that have been directly booked via our website and issued by York Cocoa Works can be cancelled up to 24 hours in advance of the workshop.

If you no longer require tickets or places booked we ask that you let us know as soon as possible so we can cancel your booking, issue refunds where applicable and accommodate other participants.

We are unable to issue refunds for cancellations made less than 24 hours in advance. Please note special terms apply to group bookings.

If you find that you are unwell and unable to join us on the day, please email events@yorkcocoahouse.co.uk ahead of your workshop to advise. Where possible our team will find another occasion for you to join us, however this is subject to availability and circumstances on the day. Please note in these situation we are unable to offer refunds for bookings that are not attended.

Please note: This function is only available and offered for bookings made directly through our website with York Cocoa Works, and is not applicable to bookings made via third party sites. Please see the booking terms of the organisation you have booked with for applicable terms.

We run a full program of workshops and events on most days, it is therefore not always possible to accommodate changes in times if you are running late for our Chocolate Workshops and Masterclass program.

As our workshops are taught sessions participants that are 5 - 10 minutes late can often join the rest of the workshop and continue to take part. Participants that are more than 15 minutes late for our Chocolate Bar Workshops or 30 minutes late for our Masterclass program may be refused admittance to the rest of the workshop.

We ask that if you are running late that you email our team on events@yorkcocoahouse.co.uk ahead of your workshop to advise us. Where possible our team will find another time for you to join us, however this is subject to availability and circumstances on the day. Please note in these situation we are unable to offer refunds for bookings that are not attended.

Please note: This function is only available and offered for bookings made directly through our website with York Cocoa Works, and is not applicable to bookings made via third party sites. Please see the booking terms of the organisation you have booked with for applicable terms.

You will receive a confirmation email with access to your own booking portal when you make a booking for a chocolate workshop with us.

Amendments to times and dates for your workshop booking can be made via your booking portal.

For further questions and amendments not addressed please contact our team via the details on your ticket.

Please note: This function is only available and offered for bookings made directly through our website with York Cocoa Works, and is not applicable to bookings made via third party sites. Please see the booking terms of the organisation you have booked with for applicable terms.

We offer refunds up to 24 hours prior to your booking. Please be aware that in some circumstances a deduction may be made for fees.

You will receive a confirmation email with access to your own booking portal when you make a booking for a chocolate workshop with us.

Cancellations and amendments for your workshop booking can be made via your booking portal.

For further questions and amendments not addressed please contact our team via the details on your ticket.

Please note: This function is only available and offered for bookings made directly through our website with York Cocoa Works, and is not applicable to bookings made via third party sites. Please see the booking terms of the organisation you have booked with for applicable terms.

Vouchers that begin YCW can be redeemed on the named experience or on the chocolate workshop or activity of your choice on our Workshop calendar and by submitting your voucher code upon checkout.

Vouchers that have been issued by one of our partner organisations can be booked by following the guidance on your voucher to access our available dates and times and to collect the necessary information.

If you are unsure how to proceed please contact our team on events@yorkcocoahouse.co.uk and share a picture of the voucher you have received and our team will be able to assist you further.

Exclusive group bookings are available for groups often of 8 or more participants.

Visit our Group Booking Desk for more information of our available activities, dates and times to find the right activity for your group. Please note that minimum numbers apply.

For groups of 8 or less we advise that you explore our publicly available program (via the cog at the top of the page). These places are most flexible and can sit alongside other groups without the need for minimum numbers of participants.

Please refer to the terms and conditions of your booking provider at the time of booking.

Unfortunately as your agreement is with them we are unable to manage your booking or guarantee a refund.

No! Not on York Cocoa Works issued vouchers.

Our gift vouchers issued by our team at York Cocoa Works are issued without an expiry date, enabling the recipient to choose the workshop, date and time from our program that suits them best.

Vouchers can not be redeemed for cash nor chocolate. Where workshop prices change significantly over time experiences of a comparable value will be offered.

Please note that this does not apply to vouchers issued by third party providers.

Yes.

You can book an E-Voucher for all of our workshops, this will share a booking code that you can share with your recipient for them to use on our booking system for a date and time of their choice. They will need to share their code upon check-out.

Alternatively gift cards are available in store or online that can be posted to you or the recipient accompanied by a chocolate gift if you choose.

We use the words cocoa and cacao to mean the same thing, one is the English word and the other the Spanish word for the same plant.

There are different versions of cocoa, for example as a tree, a pod, the fruit, the beans, the broken fragments - referred to as nibs or the de-fatted powder - that we have historically known as cocoa. It doesn't matter which word you use, what's more important to understand is the form it is in and what it has experienced. For example Beans are often raw and therefore don't yet taste of chocolate, while nibs can be raw or roasted, which is the difference in them tasting fruity, floral and bitter or nutty, and more like chocolate.

Our focus is to work with cocoa that operates outside of the commodity market in instances where the farmers are rewarded based on quality and not just volume. More than 90% of the world's cocoa is traded on the commodity market, so we believe by creating alternative trade models we can create better chocolate and reward farmers more fairly.

On average the farmers we work with receive 2 to 4 times more than they would have by trading bulk cocoa.

We work with a number of different sourcing models.

In some instances we are able to work directly with farmers. This is our ideal model as it gives great return to the farmer and best value for our customers, but it does come with a lot of up-front costs and risks that are not always easy for a small business.

In other instances we work with a trader who moves the cocoa so we can work as closely to the farmers as possible. This is a great model as the farmers can retain as much value as possible for themselves and gain from the higher prices cocoa commands in Europe.

In other instances traders go out to find great cocoa beans and communities to source from that we can buy. This is helpful as it means we can explore different varieties and regions and our traders can find other buyers to share the costs.

In other models there is a co-operative or processor that buys the beans wet, straight from the cocoa pod from the farmers so the fermentation from a region can be done together to create consistency. This is particularly helpful if farmers have a number of different varieties with different characteristics or the farmers have too little cocoa to ferment themselves.

The very short answer is no, they are not Fairtrade.

We believe the future for sustainability in cocoa and chocolate is through creating connected, shorter value chains where cocoa farmers are able to benefit from the quality of the cocoa that they share.

The Fairtrade movement has done enormous things for farmers across many supply chains, however in the world of cocoa its primary focus is in improving the operating model for bulk, commodity cocoa. This is an area that requires and deserves a lot of focus, however we want to put our energies in creating alternative, more reward and value generating models of cocoa outside of the commodity market structure.

Some of the cocoa that we work with is Fairtrade, however through the supply chain that we work with the farmers receive a higher price than they would do selling through the normal routes.

The world of cocoa is very complex and we are always learning, and new models are always appearing. Our inquisitive and exploring side seeks to continually discover and understand how to improve our buying relationships for all participants.

We had a long debate about this before opening York Cocoa Works as we think organic is an important priority in food production.

The short answer is no, our chocolates are not organic.

We debate over each ingredient that we use in our chocolate making process to find the best ingredient with the shortest supply chain and with the most sustainable impact. We realised that in some instances this meant picking local over organic, and picking tradable and direct relationships over Organic. In this case we think it is better for us to use British milk in our chocolate recipes than to source Organic milk from non-British sources.

We will always buy organic where we can, but we wanted to explore the relationships and flavour of a wide range of cocoa origins and so were unable to separate our production facility to be able to cater for both models alongside each other.

No! We do not use palm oil.

Palm oil, along with other vegetable derived fats has been used to make chocolate cheaper, by replacing the more expensive cocoa butter in confectionery items.

It is possible for a chocolate maker to use up to 5% palm oil or vegetable fats equivalent to cocoa butter and it still be called chocolate - but that's not what we're about!!!

The price of our cocoa butter has increased by 600% since early 2024 and so some makers have shifted to alternative fats. However we've made a decision to stay with real cocoa butter, which is why we sometimes have a shortage of some products or are not making white chocolate which is very intense in cocoa butter.

We have one exception which we keen trying to improve, we sometimes use ingredients that contain palm oil in the creation of non-dairy based milks and butters. We're continually looking for better solutions, but at times our cakes and truffles do contain Responsibly Sourced Palm Oil for this purpose only.

If you have any questions you can find ingredients on all of our products online and instore.

When you visit York Cocoa Works you can see our whole production process which is undertaken behind glass windows in a controlled environment.

We do not use nuts in our factory, nor have we used nuts in our equipment. However we are a small facility, we are open to the public, and we do from time to time use nut milks in our cafe, we are therefore not able to guarantee that our process is with 100% certainty a nut free environment.

We aim to be clear and transparent and not rely on alibi labelling. We want to ensure our visitors and gift recipients can make confident and informed choices.

If you are anxious about buying a gift then we would always advise that you follow recognised nut-free sites and brands.

If you are joining us on a workshop or bringing a friend with an allergy then we are always happy to be open and discuss the needs of the participant so we can welcome them to join us on any of our workshops and activities and share our chocolate with them.

Please refer to our our Guidance for how we Cater for Guests with Dietary Requirements.

Yes!

We do not use gluten containing ingredients in any of the chocolates made in our Manufactory.

Our Workshops and Chocolate Cafe both include ingredients that do contain gluten, these are clearly labelled. We have a range of cake items that have been made with gluten-free biscuit ingredients, please ask our team on the day of your visit or share your requirements when making a booking and our team will all be happy to assist further.

Please refer to our our Guidance for how we Cater for Guests with Dietary Requirements.

We have a range of chocolate bars and hot chocolate which is made with lower amounts of sugar. We also provide full nutritional contents for all of our chocolate products so the consumer can make informed choices and manage their own sugar intake.

We do not currently use sugar alternatives as consumption of large amounts of these can have a negative effect on our stomachs.

By working with fine quality cocoa beans we are able to identify cocoa that is not naturally bitter, that can be roasted at lower temperatures to keep the natural flavours in the chocolate. This allows us to create darker chocolates with less sugar and higher cocoa content that is not as bitter as many consumers are used to. We would be happy to share a sample next time you're visiting.

Absolutely!

We use different machinery in our manufactory for our dark and our milk chocolate products, keeping the chocolate separate. You can find all of our Vegan friendly chocolates listed online.

We are able to cater for vegan participants on all of our workshops and activities and are share a range of milk-alternatives in our cafe with no extra charge.

We must advise that while we are confident we are able to cater for vegan guests we can not guarantee that our chocolate is free from all traces on milk, due to our chocolate being made in the same area.

Yes! Of Course!

We advise to allow up to 48 hours so we can ensure that you chocolate is available for you. Some items do need a little longer for pre-ordering as they may need to be prepared for you, which is why we recommend ordering in advance if there is something that you know you are after.

We do ask for longer notice for larger orders, if you are in any doubt please feel free to contact our team on chocolate@yorkcocoahouse.co.uk and we can advise regarding availability.

If you are no longer able to collect your chocolate as planned you can always contact our team who can arrange postage or delivery for you.

When you place an order with us we aim for it to be ready to post within 48 hours (this includes chocolates and items from our key chocolate range).

We send our chocolate parcels out via Royal Mail tracked service or for larger packages, via DPD/UPS/Parcel Force to the postage address you specify when placing the order. Standard Tracked postage and packaging is from £4.95. The cost of postage and packaging is calculated based upon the weight of your chocolate order. 

We aim for all deliveries to arrive within a week of ordering, please do not hesitate to contact us if you have any queries on 01904 656 731 or email:chocolateorders@yorkcocoahouse.co.uk

Our Shipping Policy.

We are delighted to be able to share and send our cocoa and chocolate products around the world*, however please be aware that there may be additional costs and time delays incurred for exporting to some destinations that might add to the cost and time for delivery as well as requiring further information for customs and duty.

Please be aware that the receiving customer may be liable for additional delivery, customs costs and clearance should these be required.  

*At this current time we are not able to send our chocolates to countries within the EU.

During summer months it can become too warm to ship our chocolates. To ensure your chocolates arrive in a desirable condition for you to enjoy, we will keep your order safe and dispatch as soon as it is cool enough to do so.

We often try to avoid sending chocolates out over the weekend so they are not sat getting too hot before arriving. Please allow a longer amount of time for your chocolates to arrive at their destination in warmer seasons.

We will endeavour to contact you to let you know if your delivery is likely to be delayed due to weather, however we cannot always guarantee your chocolates will arrive in a desirable condition.

If you have any concerns or queries please do not hesitate to get in touch on 01904 656 731 or email:chocolateorders@yorkcocoahouse.co.uk.

Yes!

You can add a personal note to accompany your gift and input the recipients details in as the postage address.

We use Royal Mail tracked 48 hour service. You will receive a confirmation once the item has been shipped and will receive a tracking code and link so you can keep track of your gift.

It's a good idea to let the recipient know to expect your special chocolate gift in case they are away when delivery is attempted.

We aim to dispatch your order as soon as possible once received. Please get in touch with our team as soon as you realise that you need to amend your order.

Once your order has been shipped we are happy to assist you with an amendment but you may need to pay for additional items and postage.

Please get in touch with our team if you need to make amendments to an order on email:chocolateorders@yorkcocoahouse.co.uk.

Our chocolates are a perfect gift to enhance a special occasion and send your guests home with a special treat to remember the experience by.

We have a range of items that we can share that allow you to design the packaging and labelling to align with your brand and event theme.

Our team can also arrange a special gift for your guests that have special dietary requirements, as well as creating festive treats for a range of recipients.

While we endeavour to be flexible to support our customers needs our commitment is to only use biodegradable, recycled and recyclable materials, we therefore do not use plastic in our packaging and aim to minimise our footprint as much as possible and appreciate your support joining us in our commitment.

Explore our Corporate Gifting Collection, place your order online or get in touch with our team to discuss your requirements.

We ask for at least 3 weeks notice for personalised chocolate orders.

Unfortunately, it's not viable for us to offer production of bespoke shapes and designs of single and small run chocolate products.

We invite chocolate lovers to join us to craft their own chocolate bar, enabling you to be creative and learn the skills yourself.

We are pleased to be able to share our supply chain with other chocolate makers through the sale of beans and cocoa nibs.

Please refer to our Ingredients Range or contact our team for our current availability of cocoa.

Please get in touch with our team to help you with your chocolate needs.

We're delighted to work with our Wholesale Partners to be able to share our Hot Chocolate more widely. 

Join us in our Cocoa Mission to build a better chocolate making sector, where our consumers and our growers can work together to grow cocoa, make chocolate and look after our planet - better.

Our Wholesale Partners are invited to train with us, access POS and learning materials for your team as well as recipes and acquire our Cocoa Pod Points to share more treats and learning with your own partners. 

To access your special pricing please sign up to create your own Hot Chocolate Partners account, once successful you will be contacted to confirm your account is live. Once signed in you will be able to access your partner pricing.

For any further queries or assistance with your order please contact Chocolatesales@yorkcocoahouse.co.uk

We are able to offer our Hot Chocolate Collection for independent retailers to sell and share with our chocolate mission.

Please connect with our Wholesale Hot Chocolate Partners for further details

Our team is able to support with recipe and product development, helping design new products and prototypes.

While we are able to share some level of production services we are not always able to be the most competitive, however with a wide industry network we are able to share contacts and connections to help your product progress.

Our Chocolate Masterclasses are a great starting point to gain theoretical and practical insights into working with chocolate.

Our Masterclasses can be done in any order but our Bean to Bar Chocolate Making Masterclass is a great place to start, followed by our Chocolate Tempering Masterclass. Alternatively you could join us for our Explorers Day for a full day learning the basics.

There is a lot to take in to understand chocolate and at York Cocoa Works we are all always learning. We recommend finding time and materials to practice in your own kitchen to at least start and becoming more familiar with chocolate and its behaviours.

Yes!

We are happy to arrange a half day or whole day training session depending on your interests and needs. This could be covering recipe and product development, business development and set-up guidance, skills training and ingredient familiarisation.

Of course!

Our own business has evolved from a kitchen table to our Chocolate Manufactory where we work with industry partners across the sector and around the world.

You might find our publication on Artisan Chocolate Making by Sophie Jewett published by Wiley useful in your business development journey.

Collaboration and innovation are critical drivers to building a better chocolate industry, we welcome you to join us on this mission to support your growth.

We're pleased to recommend the following suppliers that we've been working with for many years:

Chocolate Making Equipment

Cocoa Town - Melangeurs, roasters & winnowers

DCM - Melangeurs from table top size

Chocolate Moulds and Packaging

Home Chocolate Factory - ideal for ingredients, moulds, equipment and packaging

Keylink - ideal for ingredients, moulds, equipment and packaging

Vantage House - ideal for chocolate making equipment

Meridian Speciality Packaging - ideal for sustainable packaging

Cocoa

Crafting Markets

Gaia Cacao

Uncommon Cacao

Chocolate Making Ingredients

Nutricraft

We are proud to have created a number of award winning, innovative products, supporting our industry partners to create chocolate beers, sauces, spreads, HFSS compliant products and bespoke cocoa and chocolate applications.

Get in touch with our team for confidential assistance with your innovation project.

Yes!

York Cocoa Works is an open and accessible chocolate manufactory. We believe that an open and collaborative production process is key to being able to improve and build a chocolate industry that can do better.

Get in touch with our team to design your own training program, focus on skills you would like building, including cocoa and chocolate quality analysis, chocolate making, tempering skills, filled chocolates and, recipe development.